FAQ

Frequently Asked Questions

Everything you need to know about LiphaMart Sports Streaming

📋 General Questions


What is LiphaMart?

LiphaMart is a subscription-based sports streaming platform offering live and on-demand coverage of football, basketball, tennis, MMA, rugby, cricket, esports, and more. Watch your favorite sports in HD or 4K on any device.

Which sports can I watch?

Available Sports:

  • ⚽ Football (Soccer)
  • 🏀 Basketball
  • 🎾 Tennis
  • 🥊 MMA & Boxing
  • 🏉 Rugby
  • 🏏 Cricket
  • 🎮 Esports
  • 🏒 Hockey

Basic and Pro plans allow you to choose 1 or 3 sports respectively. Premium includes all sports.

💳 Billing & Subscriptions


How does the 7-day free trial work?

Sign up for any plan and enjoy 7 days of full access completely free. No credit card required to start. After 7 days, you’ll be billed for your first month. Cancel anytime during the trial with no charges.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual subscriptions.

Can I change my plan later?

Yes! Upgrade or downgrade anytime. Changes take effect immediately. When upgrading, you’ll be charged a prorated amount. When downgrading, credit is applied to your next billing cycle.

How do I cancel my subscription?

Cancel anytime from your account settings or by contacting support@liphamart.com. You’ll retain access until the end of your current billing period. No cancellation fees ever.

Do you offer refunds?

Yes! We offer a 30-day money-back guarantee. If you’re not satisfied for any reason, contact us within 30 days of purchase for a full refund. See our Refund Policy for details.

Do you offer student discounts?

Yes! Students get 20% off any plan. Verify your student status with a valid .edu email address or student ID.

📱 Technical Questions


What devices are supported?

All devices supported:

  • 📱 Mobile: iOS 13+, Android 8+
  • 💻 Computer: Windows 10+, macOS 10.14+, Linux
  • 📺 Smart TV: Samsung, LG, Android TV
  • 🎮 Gaming Consoles: PlayStation 5, Xbox Series X/S
  • 📡 Streaming Devices: Chromecast, Apple TV, Roku, Amazon Fire TV

What internet speed do I need?

Minimum requirements:

  • HD (720p): 5 Mbps
  • Full HD (1080p): 10 Mbps
  • 4K (2160p): 25 Mbps

We recommend at least 10 Mbps for smooth streaming. For multiple simultaneous streams, multiply by the number of devices.

Can I download content for offline viewing?

Yes! Pro and Premium plans include offline downloads. Download full matches or highlights to watch without internet connection. Downloaded content expires after 48 hours.

How many devices can I use simultaneously?

  • Basic: 1 device at a time
  • Pro: 2 devices simultaneously
  • Premium: 3 devices simultaneously

You can register unlimited devices on your account, but can only stream on the specified number at once.

Is there DVR or pause/rewind for live streams?

Yes! All plans include cloud DVR. Pause, rewind, or fast-forward live streams. Recordings are kept for 7 days.

🌍 Content & Availability


Is LiphaMart available in my country?

LiphaMart is currently available in Estonia and expanding to other EU countries soon. Content availability may vary by region due to broadcasting rights.

Do you show commercials?

No! All plans are completely ad-free. Enjoy uninterrupted sports streaming.

Are all matches available live?

We stream thousands of live events monthly. Availability depends on broadcasting rights and your selected sports. Check our live schedule for upcoming matches.

Can I watch replays of past matches?

Yes! All plans include access to our extensive replay library. Full matches are available for 30 days after broadcast. Highlights available indefinitely.

🔒 Account & Security


How do I reset my password?

Go to the login page and click “Forgot Password”. Enter your email address and we’ll send reset instructions immediately.

Can I share my account with family?

Accounts are for personal use only. For family sharing, we recommend the Premium plan which allows 3 simultaneous streams. Account sharing outside your household violates our Terms of Service.

Is my payment information secure?

Absolutely. We use industry-standard SSL encryption and PCI DSS compliant payment processors. We never store your full credit card details on our servers.

Still have questions?

Our support team is here to help!

Email: support@liphamart.com • Live Chat: 9am-9pm EET • Response time: Under 2 hours